General Questions
1. Who is Anexa Tech IT Limited?
Anexa Tech IT Limited is a leading IT solutions provider based in Kasarani, Nairobi. We specialize in security solutions, cyber-security, IT network infrastructure, and telecommunication services to help businesses stay secure, connected, and efficient.
2. Where are you located?
We are based in Kasarani, Nairobi, Kenya.
3. What industries do you serve?
We work with businesses across various industries, including corporate offices, schools, hospitals, government institutions, retail businesses, and residential properties.
4. How can I contact you for services?
You can reach us via:
📞 Phone:+254 113 337 247
📧 Email: [email protected]
Security Solutions FAQs
5. What security systems do you install?
We provide installation and maintenance of:
✅ Biometric, Facial, and RFID Access Control Systems
✅ Automatic Gates & Burglar Alarms
✅ CCTV and Video Surveillance Systems
✅ Electric Fencing Solutions
6. Do you offer remote monitoring for security systems?
Yes, we provide remote monitoring solutions, allowing you to access live security footage and control security systems from anywhere.
7. Can I integrate access control systems with other security solutions?
Absolutely! Our biometric, facial, and RFID access control systems can be integrated with CCTV, burglar alarms, and security management software for enhanced security.
8. Do you offer maintenance and support for security systems?
Yes, we offer ongoing maintenance and support to ensure your security systems remain in optimal working condition.
Cyber-Security Solutions FAQs
9. What cyber-security services do you offer?
Our cyber-security services include:
✅ Security Information and Event Management (SIEM)
✅ Compliance and Governance
✅ Managed Security Services (MSS)
✅ Network and Endpoint Security
✅ Security Awareness Training
10. How can I protect my business from cyber threats?
We recommend implementing firewalls, endpoint security, regular security audits, SIEM solutions, and employee security awareness training to prevent cyber attacks.
11. Do you provide cyber-security audits?
Yes, we conduct comprehensive security audits to identify vulnerabilities and implement solutions to protect your business from threats.
12. What is Security Awareness Training?
Security Awareness Training educates employees about cyber threats, phishing attacks, password security, and safe browsing practices to help prevent cyber risks.
IT Network Infrastructure FAQs
13. What IT infrastructure services do you provide?
We specialize in:
✅ Structured Cabling
✅ Data Center Networking
✅ Network Monitoring and Maintenance
✅ Enterprise Network Design & Management
✅ WAN Optimization
14. How do I know if my business needs structured cabling?
If you are experiencing slow network speeds, poor connectivity, or unreliable IT infrastructure, structured cabling can improve performance and future-proof your business operations.
15. Do you provide managed IT services?
Yes! We offer managed network services, ensuring your IT infrastructure remains secure, efficient, and up to date.
16. Can you upgrade our existing IT infrastructure?
Yes, we provide network upgrades, infrastructure expansion, and performance optimization for businesses looking to enhance their IT systems.
Telecommunication Services FAQs
17. What telecommunication solutions do you offer?
We provide:
✅ Voice and Data Communication
✅ WAN and LAN Solutions
✅ Network Connectivity for Branches, Remote Workers, and Cloud Services
18. How can I improve my business communication systems?
We offer VoIP solutions, cloud-based communication tools, and WAN/LAN optimization to enhance your business connectivity.
19. Do you set up network connectivity for multiple office locations?
Yes! We design and implement secure, high-performance network solutions that connect multiple branches and remote employees.
20. Do you offer support for telecommunication systems?
Yes, we provide technical support, troubleshooting, and maintenance to keep your communication systems running smoothly.
Customer Support FAQs
21. Do you provide after-sales support?
Yes! We offer ongoing maintenance, system upgrades, and technical support to ensure your IT solutions function optimally.
22. How do I request a consultation?
You can request a free consultation by reaching out to us via:
📞 Phone: +254 113 337 247
📧 Email: [email protected]
23. Do you offer custom IT solutions for businesses?
Yes! We tailor IT solutions to meet your business’s specific needs and challenges.
Still Have Questions?
If you have any other inquiries, feel free to contact us today! Our team is happy to assist you.
📍 Location: Contour Business Centre, Kasarani, Nairobi
📞 Phone: +254 113 337 247
📧 Email: [email protected]