Network Operation Center Services
- Network Operation Center is a central location where networks are monitored. These networks include computers, satellites, and telecommunications. Specializing in networking solutions in Kenya, Anexa IT Limited provides Network Operation Center (NOC) solutions. Their NOC services include proactive monitoring, troubleshooting, and management of network infrastructure to ensure optimal performance and minimal downtime. With a focus on real-time monitoring and rapid response.
Why organizations need Network Operations Centers
Organizations have full visibility of their network and can detect any anomalies and quickly respond to resolve these anomalies in real-time. A NOC can be built in-house in a data center or outsourced to oversee databases, firewalls, servers, wireless systems, routers, and IoT devices.
Network outages can hurt your business revenue and blemish a business’s reputation. A network operations center service comes in handy in tackling this problem for any business. At Anexa Tech Limited we provide NOCs to give you a piece of mind so you can concentrate on other things.
Businesses such as financial institutions, manufacturing industries, call centers and telecommunication operate around the clock and require continuous connectivity. For this to be successful they require network monitoring around the clock. Network monitoring centers aim to bridge these gaps by providing much-needed solutions to these organizations. NOC manages this through hierarchical incident management with incidents categorized from levels 1 to 3. Level 1 is the least serious and level 3 is the most serious incident.
NOC Capabilities and Roles in Businesses
Listed below are some of the operations and tasks it performs.
- Managing ICT Equipment and Infrastructure in the daily running of business and responding to any issue that may arise from them.
- Monitoring network and firewall security software.
- Troubleshooting, updating, and installing software on systems connected to the network and patching them.
- Network monitoring, including evaluating network health, reporting on performance, and timely network optimization.